In contrast to telemedicine insurance models, our platform is not a gate-keeping solution. You do not need to go through us in order to see a doctor. If you choose Soignez-moi.ch, you are consulting with a doctor regarding an emergency, which requires diagnosis and treatment by a doctor. By using our platform, you can be sure that you will have direct access to a doctor who will treat you. After answering a few questions, you will find out immediately and without having to leave the comfort of your own home if you need to go to Accident & Emergency or to a doctor. In addition to our guarantees regarding personal data, we are completely independent and not linked to any health insurers, therefore ensuring that your medical data will be limited to Soignez-moi.ch. You will also be reimbursed for your care because it is an emergency. The General Terms and Conditions of telemedicine models allow for this exception.